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Alarm relay monitoring tag

The ZARC alarm relay tag takes an alarm that only sounds on site and sends it to the people who need to know, wherever they are. It connects to the alarm output of an existing panel, reports the moment the alarm starts and again when it resets, and runs on its own battery. The panel stays exactly as it is.

01

What it reports

Many alarms are heard only by whoever is standing near them: a plant alarm in an empty building, a refrigeration alarm in a closed kitchen, a sounder on an unmanned site. The tag reports the alarm the moment the panel raises it.

It reports two events, alarm and reset, and times both. The dashboard shows how long each alarm lasted and how often a panel alarms.

It suits sites moving off old auto-diallers and GSM communicators, which stop working as analogue phone lines and older mobile networks are withdrawn. The alarm output moves onto the dashboard with no new panel.

It is complementary monitoring. It does not replace a certified connection to an alarm receiving centre where insurance or a standard requires one.

02

Applications

Wherever an alarm sounds where nobody can hear it, the tag has a job. These are the alarms we are asked about most, and the list is not exhaustive.

Plant and building alarms

Alarm panels in plant rooms and boiler houses that sound where nobody is.

Unmanned sites

Kiosks, pumping stations and compounds where a sounder reaches nobody.

03

Where it can go

The tag connects to the alarm output of the panel it watches and mounts wherever suits the installation. Typical positions:

Beside the alarm panel

Connected to the panel's alarm output, fitted to suit the panel at survey.

In place of an old dialler

Using the output the dialler was connected to.

In plant rooms and kitchens

Next to the equipment's local alarm.

In cabinets and kiosks

On unmanned sites, in an enclosure specified for the location.

On a DIN rail or wall

Whichever suits the panel.

Across an estate

Every panel on every site on one dashboard.

04

In the dashboard

Every panel shows its live state, alarm or normal, named for what it protects. Each alarm is logged with when it started, when it reset and how long it lasted, and a panel that alarms often shows as a pattern worth investigating. History exports for insurers and audits, and is held on a UK-hosted dashboard or on servers on your own site.

Alerts are pushed on alarm and on reset. They go by email or SMS, and through an app where required, to the people named for that panel, with escalation to further contacts and separate routes in and out of hours.

  • Live state of every panel, named for what it protects
  • Alarm start, reset and duration
  • Panels that alarm most often
  • Alerts on alarm and on reset
  • Alert routes per panel, in hours and out of hours
  • Site-by-site comparison across an estate
  • Full event history, exportable
  • A tag that misses its check-in is flagged

05

Industries

Wherever an alarm sounds where nobody hears it, including:

Healthcare

Plant and medical gas alarm outputs relayed to estates teams.

Hospitality and food service

Refrigeration and kitchen alarms in premises closed overnight.

06

Technical specification

Alarm relay monitoring tag: technical specification
ParameterSpecification
ConnectionThe existing panel's alarm output, fitted to suit the panel at survey
ReportingAlarm and reset, sent as they happen
TimingAlarm start, reset and duration
NamingEach panel named for what it protects
Alert routesSet per panel, in hours and out of hours
Alert deliveryDashboard, email or SMS; app where required
RecipientsNamed people and groups, with escalation to further contacts
Check-in intervalConfigurable; a silent tag is flagged
Gateway power lossRaises its own platform alert
DataFull event history, exportable; UK-hosted or on servers on your own site
PowerInternal battery, up to five years depending on use and check-in interval
Radio433 MHz, one-way (transmit only)
RangeSite-dependent; confirmed by site survey
MountingDIN rail, wall or beside the panel
EnvironmentIndoor or outdoor, enclosure specified to the location
StatusComplementary monitoring; not a certified alarm receiving centre connection
ChargesNo per-alert, per-user or licence charges
ManufactureMade to order in the UK
CertificationCE marked

07

From requirement to live alerts

Requirement

You tell us which alarms matter and who should respond, in hours and out of hours.

Configuration

We name each panel for what it protects and set its alert route and escalation.

Fitting

The tag connects to each panel's alarm output, working alongside the panel's own maintainer where required.

Commissioning

We trigger each alarm and confirm every alert reaches every recipient before handover.

Ready to get started? Every deployment begins with a site survey.

Book a site survey

08

How it reports

When the panel alarms, the tag sends the event over 433 MHz radio to a ZARC gateway, which passes it to the dashboard and raises the alert on the panel's own route. The tag only transmits and never sends anything back to the panel, so the alarm system works exactly as it did before.

Dry contact

Plant fault and run outputs, where this tag takes alarms off site.

Questions we answer most.

What does it do?

It takes an alarm that sounds only on site and alerts named people off site, the moment the alarm starts and again when it resets.

Does the alarm panel need changing?

No. The tag connects to the panel's existing alarm output and the panel works as before.

Can it replace our old auto-dialler?

It takes over the alarm output the dialler used, so the alarm reaches people without a phone line.

Is it an alarm receiving centre connection?

No. It is complementary monitoring and does not replace a certified alarm receiving centre connection where insurance or a standard requires one.

Will I know when the alarm resets?

Yes. A reset alert is sent, and the dashboard records how long the alarm lasted.

Can each panel alert different people?

Yes. Each panel has its own alert route and escalation.

How fast are alerts?

Alarms are sent as they happen and typically reach the dashboard within a second.

Does it need mains power or wiring?

No. It runs on an internal battery for up to five years, depending on use and the check-in interval.

Can one dashboard cover many sites?

Yes. Every panel on every site reports to the same dashboard.

Do alerts or extra users cost more?

No. There are no per-alert, per-user or licence charges.

Looking for something else?

We work with any sensor for any application.

Most sensing needs are met by a tag we already build, configured for your equipment. If yours needs a sensor or interface we don't list, we have the engineering to build it. Tell us what you need to measure, and we will tell you how we would do it.

Discuss your requirement

Discuss a monitoring
or alerting solution

Tell us what is happening on site, what you need to see, and the event you need to hear about. We will come back with the system that answers it.

Location

Venator House, Unit 9, 15-17 St Stephen's Road, Bournemouth

Dorset, BH2 6LA · VAT GB 409644484

Products contact

Contact the engineering team

Direct to the team that designs and builds the range. Tell us the equipment and the event that matters.

No mailing lists. No spam. We reply directly to your enquiry.