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Utility outage early warning

Utility outage early warning tells an estates team the moment a building loses its power, water or gas supply, and again when it returns. Power loss is reported within a second. Water and gas are read as supply pressure, so a failing main shows on the dashboard as it falls, before the stored water runs out or the boilers lock out. Every building on every campus reports to one dashboard. The gateways carry their own lithium battery, so the alerts still go out when the power has gone.

01

What it reports

It answers three questions for every building: is the power on, is water arriving at pressure, and is gas arriving at pressure. When any answer changes, the right people know in real time. The dashboard records when the supply went, when it came back and how long it was off.

Power is reported as a change of state: supply on or supply off. That works on any phase arrangement, at the incoming supply or at any board or circuit that matters. Water and gas are reported as continuous pressure readings, with alerts on a low limit, on pressure that falls away quickly and on pressure that is slowly bleeding down. A burst main, a supplier shutdown and a valve closed by a contractor all show first as falling pressure.

Seen across an estate, the pattern shows where the fault lies. Several buildings or campuses losing the same supply at once points to the network or the supplier. One building on its own points to a tripped board, a burst on site or a closed valve. The dashboard shows both at a glance, so the first call goes to the right people.

The system is specified to the estate: which buildings and which supplies, where each supply is measured, the limits and fall rates that matter, and who is called in hours and out of hours.

02

Applications

Wherever a lost supply closes a building, spoils stock or leaves something unsafe, the monitoring has a job. These are the problems we are asked about most, and the list is not exhaustive.

Deciding whether a campus stays open

A campus without water usually has to close, and one without power or heating often does too. Knowing within minutes which buildings are affected, and whether the fault is the network or on site, turns a morning of phone calls into one early decision.

Nights, weekends and holidays

An outage in an empty building is found by the first person in. Alerts reach the on-call team while there is still time to act, before frost, flooding or spoiled stock.

Server rooms and IT

When the mains drops, the UPS takes the load quietly and the clock starts running. The team knows the moment it happens, while there is time to act.

Heating plant and frost protection

A lost gas supply locks the boilers out, and a lost power supply stops the pumps. In winter, an empty building without either becomes burst pipes when nobody finds out for days.

Water storage and booster sets

When the incoming main fails, storage tanks carry the building for a while. Knowing the main has gone, and watching the tank level fall, tells you how long the building has.

Laboratories, workshops and teaching kitchens on gas

These rooms sit behind gas interlocks and safety shut-off valves. Reading the interlock panel shows when gas has been shut off to a room, and why a class cannot start.

Pumps, sumps and drainage

Sewage, surface water and basement pumps only fail loudly when the water arrives. Knowing a pump has lost power turns a flood into a service call.

Evidence after the event

Every outage has a recorded start, restoration and duration, with the pressure trend behind it. That record is the evidence for supplier claims, insurers and business continuity reviews.

Whole estates

Dozens of buildings across several campuses on one screen, each with its own supplies, limits and alert routes.

03

Where it can go

Each supply is measured where it enters the building, and wherever else a loss matters. The tags run on their own batteries and need no connection to a building network. Typical positions:

At the incoming electricity supply

A power tag on a DIN rail or wall beside the intake or main switchboard.

On boards and critical circuits

The board serving a kitchen, server room, plant room or pump.

On the incoming water main

A pressure sensor on a tapping downstream of the stopcock or meter, in place of an existing gauge, or alongside it on a tee.

On booster sets and storage tanks

Booster outlet pressure, and the level of a cold water storage tank.

On the gas supply

A pressure sensor on a test point or tapping downstream of the meter, with the connection chosen to suit the installation. Alternatively, a dry contact tag reads the gas interlock or safety shut-off panel.

04

In the dashboard

Every building appears on one live board showing the state of its power, water and gas, grouped by campus or site. Each outage is recorded with when the supply went, when it came back and how long it was off. The pressure trend behind every water and gas alert is kept alongside. History exports for reports, insurers and business continuity reviews. It is held on a UK-hosted dashboard, or on servers on your own site.

Alerts are pushed in real time on power loss and restoration, on water or gas pressure crossing a limit, on pressure falling faster than a rate you set, and on a gateway losing its mains supply. They go by email or SMS, and through an app where required, to the people you name for each building. Escalation runs to further contacts, with separate routes in and out of hours.

  • Power, water and gas state for every building, grouped by site
  • Outage start, restoration and duration for every event
  • Live water and gas pressure, with trends from one hour to one year
  • Rate of fall on each supply, so a slow bleed is seen early
  • Estimated time to the low limit at the current rate of fall
  • Buildings that lost the same supply at the same time shown together
  • Alert routes per building, in hours and out of hours
  • Outages per month and hours lost, per building and across the estate
  • Full outage history, exportable
  • A silent tag or gateway flagged

05

Industries

It fits every sector that runs a spread-out estate on supplies nobody sees until they stop, including:

Healthcare

Hospitals, clinics and care homes, where power, water and heating cannot fail unnoticed.

06

Technical specification

Utility outage early warning: technical specification
ParameterSpecification
Supplies monitoredElectricity, water and gas, in any combination per building
Power detectionSupply on or off at the intake, a board or a circuit
Power supply typesAny phase arrangement, single-phase or three-phase
Power alertsOn loss and on restoration, pushed instantly
Water detectionSupply pressure on the incoming main, booster outlet or distribution pipework
Gas detectionSupply pressure downstream of the meter, or the state of a gas interlock or shut-off panel
StorageCold water storage tank level, where fitted
Pressure unitsbar, mbar, psi or kPa, set per point
Pressure range and accuracySpecified to the supply being watched
Pressure alertsHigh and low limits, fast fall and slow fall, set per point
Pressure connectionsThreaded to suit the tapping, test point or gauge port, for example BSP or NPT
Pressure fittingIn place of a gauge, alongside it on a tee, or on a dedicated tapping
Gas pipeworkConnections made by a Gas Safe registered engineer
ReportingPower on every change of state; pressure at an interval down to every minute
Alert speedPower alerts typically reach the dashboard within a second
Alert deliveryDashboard, email or SMS; app where required
RecipientsNamed people per building, in-hours and out-of-hours routes, escalation to further contacts
Estate viewEvery building and supply on one dashboard, grouped by site or campus
Gateway backhaul4G
Gateway backupInternal lithium battery keeps the gateway reporting when the mains fails; larger batteries to suit the backup period required
Gateway power lossRaises its own platform alert
Missed reportsA silent tag or gateway is flagged
Tag powerInternal battery, up to five years depending on reporting interval
Radio433 MHz, one-way (transmit only)
RangeSite-dependent; confirmed by site survey
EnvironmentIndoor or outdoor, enclosure specified to the location
DataFull outage and pressure history, exportable; UK-hosted or on servers on your own site
ChargesNo per-alert, per-user or licence charges
ManufactureMade to order in the UK
CertificationCE marked

07

From requirement to live alerts

Requirement

You tell us which buildings and supplies matter, what a loss costs in each, and who is called in hours and out of hours.

Configuration

We map each supply to a measuring point, set the pressure limits and fall rates, size the gateway battery to the backup you need, and build the alert routes for each building.

Fitting

Power tags go beside the intake or board and pressure sensors on the water tappings. Gas connections are made by a Gas Safe registered engineer. Where site rules require a qualified electrician, we work alongside theirs.

Commissioning

We simulate a power loss in each building, check every pressure reading against the site gauges, and send a test alert to every recipient before handover.

Ready to get started? Every deployment begins with a site survey.

Book a site survey

08

How it reports

Each tag sends over 433 MHz radio to a ZARC gateway on site. The gateway passes the reading to the dashboard over 4G, where limits and rates are checked and alerts are sent. When the mains fails, the gateway runs on its own lithium battery, so an outage in the building does not silence the alert about it. The tags only transmit; with no receiver on board, nothing can alter their settings or reach them over the air.

Power failure

The tag that reports supply on and off at the intake or a board.

Pressure

The tag that reads water and gas supply pressure.

Tank level

How much is left in a cold water storage tank once the main has gone.

Questions we answer most.

What is utility outage early warning?

Monitoring that tells an estates team when a building loses its power, water or gas supply, and when it returns. A power failure tag watches the electricity supply, pressure sensors watch the water and gas supplies, and all of them report to one dashboard.

How quickly do alerts arrive?

Power loss is pushed the moment it happens and typically reaches the dashboard within a second. Water and gas pressure is read at an interval you set, down to every minute. An alert is raised as soon as a reading crosses a limit or falls faster than the rate you set.

Does it still alert if the whole building loses power?

Yes. The tags run on their own batteries, and the gateway carries a lithium battery that keeps it reporting when the mains fails. A larger battery is fitted where a longer backup period is needed, and if a gateway does lose power, the platform raises an alert for that too.

How is loss of water supply detected?

A pressure sensor on the incoming main, a booster outlet or the distribution pipework reads supply pressure continuously. A burst, a supplier shutdown or a closed valve shows as falling pressure. An alert is raised on a low limit or on a fast or slow fall.

How is loss of gas supply detected?

Either by supply pressure downstream of the meter, with the connection chosen to suit the installation, or by reading the output of an existing gas interlock or shut-off panel. Connections to gas pipework are made by a Gas Safe registered engineer.

Is it a gas leak detector?

No. It reports whether gas is arriving at pressure. It does not detect gas in the air, and it does not replace gas detection, interlocks or safety shut-off systems.

Can it tell a network outage from a fault on our own site?

The dashboard shows which buildings lost which supply, and when. Several sites losing the same supply together points to the network or the supplier. A single building points to a local fault, such as a tripped board or a burst on site.

Can one dashboard cover several campuses?

Yes. Every building on every campus reports to the same dashboard, grouped the way you run the estate, each with its own supplies, limits and alert routes.

Who receives the alerts?

Whoever you name for each building: estates managers, site staff, the on-call engineer, contractors or key-holders. Alerts go by email or SMS, with separate routes in and out of hours and escalation to further contacts.

Does fitting need an electrician or a gas engineer?

The power tag usually needs no specialist, and where your site rules require one, we work alongside them. Any connection to gas pipework is made by a Gas Safe registered engineer.

Can we export the outage history?

Yes. Start, restoration, duration and the pressure trend for every outage export for reports, supplier claims, insurers and business continuity reviews.

Do alerts or extra users cost more?

No. There are no per-alert, per-user or licence charges.

Looking for something else?

We work with any sensor for any application.

Most sensing needs are met by a tag we already build, configured for your equipment. If yours needs a sensor or interface we don't list, we have the engineering to build it. Tell us what you need to measure, and we will tell you how we would do it.

Discuss your requirement

Discuss a monitoring
or alerting solution

Tell us what is happening on site, what you need to see, and the event you need to hear about. We will come back with the system that answers it.

Location

Venator House, Unit 9, 15-17 St Stephen's Road, Bournemouth

Dorset, BH2 6LA · VAT GB 409644484

Solutions contact

Contact the engineering team

Direct to the team that designs and builds the system. Tell us the buildings and the supplies that matter.

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