Reception desks
Front-of-house staff who deal with the public alone.
Panic button alarm tag
The ZARC panic button tag sends an alert the moment someone presses it, naming which button was pressed and when. It goes to the people you choose, by email or SMS, with escalation if nobody responds. It runs on its own battery and needs no wiring, so it can be fitted wherever staff work.
01
What it reports
A press is sent as it happens. The alert names the button by where it is fitted, such as "main reception" or "pharmacy counter", so the people alerted know where to go.
Alert routes are set per button. A press at a school reception can go to the site team and the head, while a press in a plant room goes to the on-call engineer.
It is a simple, fast way to raise attention. It is not a certified lone worker device, a telecare alarm or a police-response alarm, and it does not replace one.
02
Applications
Wherever a member of staff may need help quickly and quietly, the tag has a job. These are the positions we are asked about most, and the list is not exhaustive.
School and college offices
Offices and receptions where a quiet call for help is needed.
Counters and customer service points
Council, pharmacy and service counters facing the public.
Healthcare receptions and consulting rooms
Rooms where staff see people alone.
Security gatehouses
The single officer on a gate at night.
Plant rooms and remote areas
Places where an engineer works alone, far from anyone who would hear a shout.
Site cabins
Temporary offices on sites with few people around.
Out-of-hours staff
Cleaners, caretakers and night staff in otherwise empty buildings.
03
Where it can go
The button is fixed where it can be reached without drawing attention, and the tag needs no wiring. Typical positions:
Under a desk or counter
Within reach, out of sight.
On a wall by an exit
Where staff pass on the way in and out.
In a consulting or interview room
Beside the staff side of the desk.
In a gatehouse or cabin
Within reach of the officer's seat.
In a plant room or remote area
By the door or the main work position.
Across an estate
Every button on every site on one dashboard.
04
In the dashboard
Every button shows its live state and a full history of presses, with the time and the button's position. The dashboard shows which buttons are pressed and how often, per site or across an estate. History exports for incident records, audits and insurers.
A press is pushed in real time by email or SMS, and through an app where required, to the people named for that button, with escalation to further contacts if nobody responds.
- Live state of every button, named by position
- Every press logged with its time
- Separate alert routes per button
- Escalation to further contacts
- Presses per button over any period
- Site-by-site comparison across an estate
- Full event history, exportable
- A tag that misses its check-in is flagged
05
Industries
Wherever staff work alone or face the public, including:
Public sector, school and college estates
Receptions, offices and counters.
Healthcare
Receptions and rooms where staff see people alone.
Facilities management and property operators
Caretakers, cleaners and night staff across a portfolio.
Construction and temporary works
Site offices and cabins.
Defence and secure facilities
Gatehouses and guard posts.
Logistics and warehousing
Gatehouses, yards and night shifts.
06
Technical specification
| Parameter | Specification |
|---|---|
| Input | Push button |
| Reporting | Each press, sent as it happens |
| Identification | Each button named by where it is fitted |
| Alert routes | Set per button |
| Alert delivery | Dashboard, email or SMS; app where required |
| Recipients | Named people and groups, with escalation to further contacts |
| Check-in interval | Configurable; a silent tag is flagged |
| Gateway power loss | Raises its own platform alert |
| Dashboard | Live state, press history, per-button statistics; configured to your requirement |
| Data | Full event history, exportable; UK-hosted or on servers on your own site |
| Power | Internal battery, up to five years depending on use and check-in interval |
| Radio | 433 MHz, one-way (transmit only) |
| Range | Site-dependent; confirmed by site survey |
| Mounting | Under a desk or counter, or on a wall |
| Environment | Indoor or outdoor, enclosure specified to the location |
| Status | Complementary alerting; not a certified lone worker, telecare or police-response device |
| Charges | No per-alert, per-user or licence charges |
| Manufacture | Made to order in the UK |
| Certification | CE marked |
07
From requirement to live alerts
Requirement
You tell us where staff may need help and who should respond, in hours and out of hours.
Configuration
We name each button by its position and set its alert route and escalation.
Fitting
Each button is fixed where it can be reached without drawing attention.
Commissioning
We press every button and confirm each alert reaches every recipient before handover.
Ready to get started? Every deployment begins with a site survey.
Book a site survey08
How it reports
When the button is pressed, the tag sends the event over 433 MHz radio to a ZARC gateway, which passes it to the dashboard and raises the alert on the button's own route. The tag only transmits, so nothing can reach it or change its settings over the air.
Related tags
PIR motion
Movement in a space that should be empty.
Crystal motion
Equipment lifted or moved from its position.
Door state
A door opened outside its permitted hours.
Dry contact
Reads the output of an existing alarm or call system.
Questions we answer most.
What happens when it is pressed?
An alert naming the button and the time goes straight to the people set for that button, by email or SMS, with escalation if needed.
How fast is the alert?
The press is sent as it happens and typically reaches the dashboard within a second. Email and SMS delivery follow at once.
Can different buttons alert different people?
Yes. Each button has its own alert route and escalation.
Is it a lone worker or telecare device?
No. It is a simple, fast way to raise attention. It is not a certified lone worker device, a telecare alarm or a police-response alarm, and it does not replace one.
Does it call the police?
No. It alerts the people you name. They decide what to do next.
Where should it go?
Where staff can reach it without drawing attention, typically under a desk or counter, or by an exit.
Does it need mains power or wiring?
No. It runs on an internal battery for up to five years, depending on use and the check-in interval.
Can we test it?
Yes. Press it during commissioning, and at any time after, to confirm every recipient receives the alert.
Can one dashboard cover many sites?
Yes. Every button on every site reports to the same dashboard.
Do alerts or extra users cost more?
No. There are no per-alert, per-user or licence charges.
Looking for something else?
We work with any sensor for any application.
Most sensing needs are met by a tag we already build, configured for your equipment. If yours needs a sensor or interface we don't list, we have the engineering to build it. Tell us what you need to measure, and we will tell you how we would do it.
Discuss your requirementDiscuss a monitoring
or alerting solution
Tell us what is happening on site, what you need to see, and the event you need to hear about. We will come back with the system that answers it.
Direct contact
Location
Venator House, Unit 9, 15-17 St Stephen's Road, Bournemouth
Dorset, BH2 6LA · VAT GB 409644484
Products contact
Contact the engineering team
Direct to the team that designs and builds the range. Tell us the equipment and the event that matters.